Snow Orchid Designs jewelry are made to order. I want the jewelry to be perfect when you receive it and that takes time. Normal processing time is 3 to 5 working days. However it can take up to 2 weeks once you place your order, depending on how long it takes to fabricate your piece & if it needs ordered gemstone. Rest assured I’ll try my best to get your jewelry shipped as soon as possible for I know how excited you are to wear them.
Some of my Most Loved Pieces may be in stock. If so they will be shipped within 3 days or less from your order date. I use Shopify USPS and DHL for all my shipping, including international. For the US, your jewelry will be shipped via USPS First Class Package which may take up to 3 business days, depending on your location. There are occasional delays due to bad weather and around the holidays the shipping times may be a little longer. If you need your order by a certain date, please upgrade to faster shipping with tracking. At checkout, you will have a chance to see the shipping cost, method and number of days.
*International orders* Please note that you're responsible for any tax and duty fees on orders required to go through customs. Snow Orchid Designs is not responsible for items damaged or lost in transit.
Your satisfaction is really important to us. If you need your order by a specific date please select the express shipping upgrade during checkout and email us at firstname.lastname@example.org. We'll do our best to make it work.
All jewelry is shipped in a padded envelope, carefully packaged inside a complimentary cotton padded gift box.
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